Terms & Conditions

Welcome, and thank you for choosing to work with me. I am looking forward to working with you. These terms set out the agreement between us for the programme I provide. Please read them before you book — by paying for a place you are agreeing to them.

These terms apply to the Binge Eating Solution programme, provided by Agi Power, a sole trader trading as Wired Free™. You can reach me at agi@bingeeatingsolution.com. Where these terms say “I”, “me” or “my”, they mean Agi Power; “you” means the person buying the programme.

I work with you one-to-one through a full programme of sessions. Sessions take place by phone, video call, or email and written communication, as agreed with you. The number of sessions, the format and what is included are set out when you book.

I am a binge eating specialist and a certified professional. I am not a therapist or a doctor. This programme helps you get to the root of your binge eating and change your relationship with food. If something you are dealing with falls outside what I do and needs medical or clinical attention, I will tell you and point you to the right specialist.

The fee for the programme is the price agreed with you before we start. Our agreement begins once I have received your payment, and from that point these terms are binding on both of us. If for any reason I cannot provide the programme you have paid for, I will let you know and refund any payment you have made in advance for any part not yet delivered.

You have a legal right to cancel within 14 days of our agreement starting, without giving a reason. Full refund will be processed within 14 days of you telling me.

Once the programme has commenced, the fee is non-refundable. My approach also works directly with the destructive internal voice that keeps you stuck, and that can naturally bring up resistance once we are underway — so rather than ending the work at that point, we keep going and work through it to get you results.

Your programme includes a set number of sessions. If you need to move a session, please give me at least 24 hours’ notice and I will gladly reschedule it. If you cancel with less than 24 hours’ notice, or do not show up, that session is treated as taken and will not be made up. Genuine emergencies are different and are covered under “Events outside our control”.

If you are unable to finish your programme within the planned time, you will have 3 months from your start date to complete it. Any sessions or training not taken up within that period are forfeited.

In this work, I act as a facilitator of change; enacting the change is your responsibility. Our sessions may touch on any area of your life — work, money, health, relationships, learning, recreation — and deciding how to handle these things and act on your choices is entirely yours. For that reason, I cannot guarantee any specific outcome.

Our conversations will be direct and personal. You can count on me to be honest and straightforward, to ask real questions and to make requests that stretch you. The point of it is to keep you clear, focused and in action on the outcome you want. If at any stage you feel the programme is not working as you had hoped, please tell me, so we can put it right together.

If you are currently under the care of a doctor or a mental-health professional, please keep them in the loop about working with me, so all your support pulls in the same direction.

If you would like to change the service you have booked, just contact me. I will let you know whether the change is possible and, if it is, whether it affects the fee, the timing of our sessions or anything else — and you can then decide whether to go ahead.

Sometimes life throws up things none of us can control, like illness, a family emergency, or a technical outage. A delay caused by something like that is not me breaking our agreement, but I will not leave you hanging. I will let you know as soon as I can and we will move your sessions to make up for it, so you do not lose anything. If it ever drags on beyond a month, you can cancel and I will refund whatever you have paid for but not yet received.

The same goes for you. If something genuinely outside your control stops you making a session, tell me and we will move it rather than lose it.

Any materials I give you during our work — digital or printed — remain my intellectual property. Unless we agree otherwise, they are for your own personal use and should not be shared with anyone else.

Confidentiality and trust are central to how I work. Everything you share with me stays strictly confidential and will not be passed to any third party, except where I am required to disclose it by law.

I use the personal information you give me to provide the programme, to process your payment, and — if you are happy to hear from me — to tell you about similar products and services (you can unsubscribe at any time). Your information is kept confidential and handled in line with UK data protection law. For anything to do with your data, contact me at agi@bingeeatingsolution.com.

These terms, together with the programme details agreed when you book, form the whole agreement between us. They are governed by the law of England and Wales. If one part does not apply, the rest still stands.

If anything here is not clear, just ask me before you go ahead — I would always rather talk it through. Contact: Agi Power (Wired Free™) — agi@bingeeatingsolution.com.