These terms and conditions set out the agreement for the coaching services that I - Agi Power, am going to provide.
The format of the services provided and the fee payable will be as set out in the service agreement, for the product you choose to purchase.
Should you need to postpone a phone session, please give a minimum of 24 hours notice. Failure to do so will result in you either losing out on the session or paying an additional £100 per hour missed.
The service will be provided by Agi Power over the phone, video call or via email/written communication.
Agi Power is a certified professional coach, not a licensed therapist or medical practitioner, and will not provide medical diagnosis nor treatment.
Should you have issues that I believe are beyond the scope of a coach, I will recommend you seek alternative counsel.
In a coaching relationship, the coach plays the role of a facilitator of change and it is your responsibility to enact or bring about the change.
The coaching sessions may involve all areas of your life, including business, finances, health, relationships, education and recreation.
You acknowledge that deciding how to handle these issues and implement your choices is exclusively your responsibility. For this reason, coaching cannot guarantee any specific outcomes. Coaching does not treat mental disorders and is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment.
By entering into this agreement you confirm that you will not use it in place of any form of therapy. If you currently are in therapy or otherwise under the care of a mental health professional by entering into this agreement you confirm that you have consulted with this person regarding the advisability of working with a coach and that this person
is aware of your decision to proceed with the coaching relationship.
You understand that feelings are a normal and healthy part of being human and that through a coaching relationship, awareness and curiosity will be brought to your feelings so that you can make more informed choices and move into your desired action.
Throughout our working relationship, we will engage in very direct and personal conversations. You can count on me to be honest and straightforward, ask clarifying questions and make empowering requests.
The purpose of our interaction is to hold your focus on YOUR desired outcome and to coach you to stay clear, focused and in action. You understand that the power of the coaching relationship can only be granted by you — and you agree to do just that.
If you see the coaching is not working as desired, you agree to communicate with me and take actions to return the power to the coaching relationship
My contract with you will start once I have received your payment for the service that you have chosen to purchase, and these terms will become binding on you and me. If I cannot provide you with the services I shall let you know and you will be given a refund of any advance payment you have made.
Cooling off period of 14 days, including a full refund, applies to all bookings as long you cancel before the program commences.
Because the nature of my program is based on disempowering the destructive internal voice in clients’ minds, which naturally might bring out clients’ resistance during once we get to work, no refunds are available from when the coaching commences. Instead, we continue to work on that resistance towards the agreed results.
Should you be unable to complete the program within the planned time frame, you will be given 3 months from the start date to complete your program. Should you not take up the remainder of your program, you will forfeit the remaining sessions and training.
If you wish to make any changes to the services you have ordered, please contact me. I shall let you know if the change is possible. If it is possible, I shall let you know about any changes to the fee for the services, the timing of our sessions or any other issues which would follow from your request and you can let me know if you would like to go ahead with the change.
If I provide you with any materials during the services, whether digital or printed, any intellectual property within those materials belongs to me and unless we agree otherwise, you can only use those materials for your own personal use and you may not share them with third parties.
I shall use the personal information you give to me to: provide the services; process your payment for the services; and inform you about any similar products and services that I provide (though you may stop receiving this information at any time by unsubscribing). Agi Power promises that all information shared by you will be kept strictly confidential, except when releasing such information, is required by law.
Maintaining confidentiality and trust is vital in a coaching relationship. All information will remain strictly confidential and will not be divulged to any third party.
If an event happens which is outside of my reasonable control, I shall not be liable or responsible for any failure to provide services or any delay in providing services caused by that event. If an event like this takes place, I shall contact you to let you know as soon as reasonably possible. The timetable agreed for the services will be extended for the duration of an event like this. If the event continues for more than 1 month you will be able to cancel the contract and I shall refund you any fees you have paid in advance for services, which have not been provided.
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